Shipping and Returns
Returns and Exchanges:
We do not accept returns, refunds or exchanges, all items are final sale. Please be sure that you read all of the item details and ask any questions before purchasing. We am more than happy to provide extra photos and additional information if required.
We will however offer, at our discretion, provide an exchange or store credit for non-custom pieces if contacted within 7 days of receiving an item. The item must be returned before credit is issued and must be in new condition. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customers are encouraged to request First Class Shipping which includes tracking and insurance. Though lost or damaged packages are very rare, these options are the only security measure available to guarantee the safe arrival of your package. Purchases will not be replaced or refunded if lost or damaged in transit.
Customs and import taxes:
International Customers are responsible for any customs fees or duties applicable to their purchase, as required by the receiving country.
The time we need to prepare an order for shipping varies.
Estimated shipping times 5-10 business days
For made to order items - We'll do our best to meet these shipping estimates, but cannot guarantee them.
By purchasing from Michelle Louise Inspirations, you accept these terms.